DSwiss in the Media: EAA as a Digitization Lever: Alexander Sommer in Conversation with the Handelszeitung

What impact does the European EAA regulation have on Swiss insurers? Why should companies view the requirements not as an obligation but as an opportunity? And what role does DSwiss play in the digital transformation?

In an in-depth interview with Handelszeitung, our CEO Alexander Sommer assesses the potential, the pressure to act and the opportunities for the insurance industry and explains how DSwiss supports insurers on this path.

Even though Switzerland is not part of the EU, the EAA is having an impact due to close economic ties – similar to the GDPR. For Swiss insurers, this means keeping a close eye on developments in Europe and adapting processes in good time.

This is not just a matter of complying with regulatory requirements, but also an opportunity to rethink the customer journey. EAA focuses on the user experience – from clear communication to accessible services. Digitalisation is thus not only becoming an obligation, but also a competitive advantage.

Alexander Sommer emphasises: "The pressure on the industry has never been so high. At the same time, however, it opens up enormous potential – from more efficient processes, for example in claims settlement, to greater participation for customers through modern technologies.

DSwiss supports insurers in this transformation process with secure platform solutions operated in Switzerland that guarantee both digital sovereignty and accessibility compliance.

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👉 Click here for the full interview in Handelszeitung

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Published on: handelszeitung.ch/insurance

Author: Andreas Minor