Digital postboxes are an exciting way for financial service providers to transmit bank documents without using any paper.

The digital solution for sending mail

Banks or financial service providers can send millions of files to their clients' digital mailboxes in no time at all. The documents are delivered with end-to-end encryption, and the access and administration rights of the recipients can be individually managed.

Digital postbox of DSwiss

Digitise mailings to your clients

Reduced costs

Reduced costs

Tax certificates, credit card statements, changes to GTCs, product notices and more. Banks need to send countless documents and information to their clients every year. Switch to paperless mailing and save on otherwise expensive paper mailouts.

Same evidential value as paper documents

Same evidential value as paper documents

Once the mail is electronically sent, the documents leave the bank's access area and become client property. The digital documents are permanently stored, which means our digital mailboxes meet the requirements of the European Court of Justice (ECJ), allowing you to do away with paper mailing.

Customer loyalty through convincing features

Customer loyalty through convincing features

Thanks to an impressive range of smart and practical features, our digital mailboxes become real user experiences for your clients. For example, PDF documents can be opened and commented on directly in the mailbox, and can also be securely forwarded to third parties, such as tax advisors.

The advantages of our digital mailboxes for banks and financial institutions

Integration into your IT landscape+

The DSwiss Enterprise API follows REST conventions and connects our digital mailboxes with your system landscape. This means individual components of the digital mailbox can be integrated into and enrich the user interface of your online banking system.

The DSwiss Enterprise API also enables the simple and secure linking of onboarding and offboarding processes, ensures a secure, cross-system single sign-on, and, by connecting to your output management system, ensures the rapid delivery of numerous documents to your clients.

Legal validity guaranteed+

In January 2017, the European Court of Justice clarified how digital mailboxes must be used in banking. This essentially implies the use of highly secure, digital mailboxes, which are usually connected to e-banking systems. The European Court of Justice (ECJ) defines the requirements as follows:

«An electronic mailbox fulfills the requirements whereby it must be placed on a durable medium, provided it is guaranteed that the information personally addressed to the payment service user can be stored in such a way that he/she can subsequently view it for a reasonable period and that it can be reproduced without any changes.»

– European Court of Justice (ECJ), January 2017

Reduced carbon footprint+

Who says improving a company's carbon footprint has to be expensive? Our digital mailboxes replace paper mail. This not only saves you the cost of expensive paper sending logistics, but also saves vast amounts of paper, which in turn benefits our forests.

Data protection and zero-knowledge principle+

Strict data protection is the legal requirement for digital mailing. The European Court of Justice writes: "Any possibility of unilateral modification of its content by the payment service provider or by an administrator entrusted with the management of the website must be excluded." We support banks and financial service providers in meeting the legal requirements of the strictest data protection legislation.

DSwiss goes one step further: to ensure the added protection of your clients' privacy, we pursue a strict zero-knowledge policy. This is manifested in a crypto-architecture that ensures even DSwiss never has access to your clients' login information or stored data and files.

High security through encryption+

DSwiss encrypts all of your clients' data using highly secure and globally recognized procedures. Using PBKDF # 2 (RFC 2898), the necessary keys are calculated directly from your clients’ passwords, thus offering improved protection of your clients' digital postboxes against intruders.

Cryptographic standards

AES-256 and RSA-2048 are the cryptographic standards used. When sending, the data is encrypted twice via HTTPS and AES-256. As such, the data is still protected even if the HTTPS protection is attacked, for example in so-called man-in-the-middle attacks in internet cafés or airports.

Transparent crypto architecture

A multi-level crypto architecture encrypts all information stored in your clients’ digital postboxes. Our approach has been disclosed in a scientific article and externally checked several times.

Data protection in Switzerland+

The documents and files are stored in two certified data centers in Switzerland that meet the strict requirements of FINMA.

Disaster recovery management means all your clients' documents are mirrored three times and stored in two data centers.

DSwiss operates its own server infrastructure in both data centers, managed by its own system engineers in accordance with the security requirements of NIST BSI, with around the clock monitoring every day.

Build loyalty with smart features

Automatic notifications
Automatic notifications

Whenever your clients receive new bank documents in their digital mailboxes, they are reliably informed. The frequency of the notifications can be varied from "immediately" to "daily", "weekly", "monthly" or "never".

Unopened mail is highlighted
Unopened mail is highlighted

To encourage your clients to read their digitally received mail, any documents that haven't yet been opened are clearly highlighted and marked as "unread".

Clear folder hierarchy
Clear folder hierarchy

Give your clients more clarity with a clear folder hierarchy in the search results. It will be easier for them to find their way in a hierarchy such as the following: Account > Year > Document content type (e.g. tax certificate).

View and annotate PDFs in the mailbox
View and annotate PDFs in the mailbox

SecureViewerPlus offers your clients a comprehensive tool for viewing, commenting and annotating PDFs directly in their mailboxes.

Digitally sign documents
Digitally sign documents

With the legally valid digital signature, you give your clients the opportunity to digitise the entire process of initiating and executing a contract.

Secure sending to external parties
Secure sending to external parties

With "SecureSend" you enable your clients to securely forward confidential and large files from their mailboxes to third parties – for example, to their spouse or tax advisor. These can be further protected by a PIN.

Have we aroused your interest?

Then leave your contact details so we can reach you.
I have taken note of the Data Protection Notes. I agree that my information will be electronically collected and stored to process my request. I can revoke my consent at any time by email.
Contact
Markus Gorgis
Markus Gorgis
Key Account Manager
Phone: +41 44 515 11 11
phone message linkedin
Contact
Denise Hochstrasser
Denise Hochstrasser
Key Account Manager
Phone: +41 44 515 67 80
phone message linkedin

Other services for financial companies

eSafes for bank clients

SecureExchange for advisory

Cookies – please make your selection
Cookies
This website uses cookies to ensure you get the best experience on our website.

Essential cookies – essential for the use of the website
Off On
Preference cookies – enable the website to remember the user preferences of the user, such as language and region
Off On
Statistical cookies – anonymised gathering of information to evaluate the use of the website by the visitor
Off On